What a plan controls today
| Free | Pro | Business | |
|---|---|---|---|
| AI replies each month | limited | unlimited | unlimited |
| Staff seats | 1 | several | unlimited |
| File storage | smallest | larger | largest |
| Remove "Powered by VizoChat" | — | yes | yes |
These are the ones the system actually enforces right now. The exact numbers and prices are on the home page, taken live from our own system — so what you read there is always what is applied.
What is listed on the pricing page but not yet enforced
Analytics, multiple websites, broadcasts, channel integrations and API access appear on the pricing table, but the system does not yet hold anyone to them — every business can use them today, whatever they pay.
We would rather say that plainly than let you upgrade for something you already have. When each one starts being enforced, businesses already using it will be told before it applies to them.
Running out of AI replies
The chat does not stop. When the monthly allowance is used up:
- the AI stops replying;
- the customer is told plainly that a person is being called;
- the conversation goes into your inbox as Waiting.
Your shop stays open. You just answer those ones yourself until the month turns over or you move to a larger plan.
You can see how much you have used at the top of your panel at any time.
File storage
Photos and files your customers send count against your plan's storage. If it fills up, new uploads are refused with a clear message — messages themselves keep working.
Deleting an old conversation gives the space back immediately, files included.
Changing plan
Ask support, or use the billing section of your panel when it is available. Moving up applies at once. Moving down applies at the end of the month you have already paid for.
See the Refund Policy for what happens to money already paid.