Talk to us
We answer in English and Bengali, whichever you write in.
Support
For anything about your account, a bill, or something that is not working —
write to the support address below. Include your chat-link address
(vizochat.com/yourname) so we can find your account quickly.
We reply within 1 working day, usually much sooner.
Privacy and data
For a question about what we hold, or to ask for information to be deleted, write to the privacy address below. See the Privacy Policy for what we hold and why.
From inside the panel
If you are already signed in, the fastest route is Support → Open a ticket in your business panel. A ticket arrives with your account already attached, so nothing has to be looked up.
Reporting abuse
If a business is using VizoChat to send spam or anything unlawful, tell us at the support address with the chat-link address of that business. We look at every report.
What we cannot help with
If you are a customer of a shop and your order has not arrived, we are not the shop — we only provide their chat. Please talk to the business directly; their chat link is the fastest way to reach them.